AI at work
Hands-on skills for using AI assistants safely in everyday tasks.
What participants will be able to do
- Write clear instructions that get useful results
- Summarise, draft, analyse and research faster
- Check AI output for errors before using it
- Follow your company's rules for data and tools
Course outline
How AI assistants work
Why they sound confident even when wrong, and what that means for you.
Instructions that work
Context, examples and step-by-step requests, practised on your tasks.
Checking the output
Fact-checking, spotting made-up details and knowing when not to use AI.
Data rules
What you can and can't paste in, using your AI use policy.
Your own tasks
Each person speeds up part of a real task from their job.
Before the course
A short skills check and a list of each team's common tasks.
After the course
Practice tasks for two weeks and a follow-up skills check.
Other courses
- AI for leadersWhat AI can do for your business, where it goes wrong, and how to lead the change.See the course
- Cyber awarenessSpot phishing and scams, protect data, and know what to do when something looks wrong.See the course
- Cloud and collaboration essentialsGet more from the cloud and collaboration tools you already pay for.See the course
- Data skills for managersRead the numbers, question them, and build simple reports that drive decisions.See the course
- AI champions (train-the-trainer)Build an internal team that supports colleagues and keeps AI use growing safely.See the course
Not sure which seats you need?
The fit check takes about two minutes and suggests a starting bench, with reasons.